CONTACT US
CONTACT US
We’d love to hear from you—reach out with any questions, feedback, or just to say hello!
Contact details
Ph: 0493 999 378
Email: Lunajewelsofficial@gmail.com
Address: 78 Dale Street Mona Vale 2078
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FAQ
Will my jewellery tarnish over time?
Luna Jewels’ jewellery is designed to resist tarnishing, thanks to durable sterling silver and high-quality gold plating.
Does Luna Jewels offer click and collect?
Yes! Click and collect is available our Luna Jewels Mona Vale Store, Sydney NSW.
How can I track my order?
Once your order is packed and ready to ship, Luna Jewels will send you a tracking number via email. Use this at http://auspost.com.au/my.post/track/#/search
How do I find my order number?
If you have a Luna Jewels account, just log in and you will see your order number under ‘your orders’.
If you don’t have an account, you should have received an order number in the order confirmation email sent after the order was placed.
Can I change my delivery address after purchasing?
If you have to change the shipping address that you placed the order with, reach out within 6 hours of placing the order and our team will do their best to accommodate the change.
